I have only had to clean Ruby's ears a couple of times, but our Cav's ears need regular cleaning as they are prone to problems, we use a product called PAW Gentle Ear Cleaner it doesn't contain harsh chemicals, alcohol or acid like other cleaners on the market which can sting the dog if there is a bit of tissue damage and cause them to become ear shy which is especially bad with Cavs because you need to be able to clean and groom their ears. It says it is a blend of citrus oils, you basically drip it into their ear fold their ear down and masage it, which loosens any dirt, you then wipe away any excess and loose dirt with a tissue (any that is left in the ear is harmless and will evaporate, so I was told by my vet) it says to use weekly but we find two weekly is fine.
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